Refunds & Cancellation

Effective June 7, 2026
Template notice. This document is a general template provided for convenience and is not legal advice. Please have it reviewed by your own legal counsel and complete any bracketed fields before relying on it.
This policy explains how billing, cancellation, and refunds work for Contact Trail Pro, provided by Palms Media LLC.

Billing

Contact Trail Pro is a monthly subscription billed at $29.99/month through Stripe. Your subscription renews automatically each month until you cancel.

How to cancel

You can cancel at any time:
  • Use the link in the Stripe receipt emailed to you to manage or cancel your subscription, or
  • email [email protected] and we will cancel it for you.
When you cancel, you keep access through the end of the current paid billing period; you will not be charged again afterward.

Refunds

We want you to be happy with Contact Trail Pro. If something isn't working for you, contact [email protected] within 14 days of a charge and we will work with you in good faith, which may include a full or pro-rated refund at our reasonable discretion. Outside of that window, charges for completed billing periods are generally non-refundable, and cancelling stops future charges rather than refunding past ones.Palms Media LLC may adjust the specific refund terms above; please confirm your final policy before launch.

Questions

Email [email protected] and we'll help.